Last updated April 2026
At Lite Incorp, protecting your personal data is not an afterthought — it is a core part of how we operate. We understand that in the course of incorporating your company and managing your compliance, you trust us with sensitive personal information. We take that responsibility seriously.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and store it, and your rights under the Personal Data Protection Act 2010 (PDPA) — the primary legislation governing the processing of personal data in Malaysia.
By engaging Lite Incorp's services, you consent to the collection and processing of your personal data as described in this policy. If you have any questions, please contact us at hello@liteincorp.com.
To deliver our services — including company incorporation, company secretarial work, accounting, and tax compliance — we are required to collect certain personal data from directors, shareholders, and authorised representatives.
We only collect data that is strictly necessary for the purposes described in this policy. We do not collect data speculatively or beyond what is required.
Your personal data is used exclusively for legitimate business and regulatory purposes. Under the PDPA 2010, we are required to process your data only for purposes that you have been notified of and, where required, consented to.
We will never use your personal data for marketing purposes without your explicit consent, and we will never sell, trade, or rent your data to third parties.
Lite Incorp does not sell or share your personal data with third parties for commercial purposes. However, in the normal course of service delivery, your data may be disclosed to authorised parties as described below.
All third-party service providers are bound by confidentiality obligations and are prohibited from using your data for any purpose beyond what is necessary to support Lite Incorp's services.
We take the security of your personal data — especially sensitive documents such as passports and identity cards — extremely seriously. We employ a combination of technical and administrative safeguards to protect your data from unauthorised access, loss, or misuse.
Identity documents such as passport copies and MyKad scans are stored only for as long as they are needed for the purpose collected, or as required by Malaysian law. We do not retain documents beyond what is legally necessary.
In the event of a data breach that may affect your personal data, we will notify you and the relevant authorities in accordance with our obligations under Malaysian law.
Lite Incorp retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Malaysian laws and regulations.
Once the retention period expires, your data is securely destroyed or anonymised in a manner that prevents reconstruction or identification.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data held by Lite Incorp:
You have the right to request access to the personal data we hold about you and to receive a copy of that data in a readable format.
You have the right to request that we correct any inaccurate, incomplete, or outdated personal data we hold about you.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Please note that withdrawal may affect our ability to continue providing services to you.
You may request that we limit the use of your personal data to storage only, in circumstances where accuracy is disputed or processing is unlawful.
To exercise any of these rights, please contact our Data Privacy Officer at hello@liteincorp.com. We will respond to all verified requests within 21 days.
When you visit the Lite Incorp website, we may collect certain technical data automatically through the use of cookies and analytics tools. This data helps us understand how visitors use our site and improve your experience.
This data is collected in aggregate and is not linked to your identity unless you have submitted a contact form or signed in to a client portal.
You may disable cookies through your browser settings at any time. Please note that some features of our website may not function correctly if cookies are disabled.
Lite Incorp primarily stores and processes data within Malaysia. However, some of our cloud infrastructure and third-party software tools may process data in servers located outside Malaysia.
In such cases, we ensure that all cross-border data transfers comply with Section 129 of the PDPA 2010, which prohibits the transfer of personal data to a country outside Malaysia unless adequate protections are in place.
We only engage service providers that meet recognised international data security standards and are contractually bound to protect your data in accordance with Malaysian law.
If you would like to know more about where your data is stored, please contact us and we will be happy to provide clarification.
Lite Incorp is committed to handling all privacy matters transparently and responsively. If you have any questions, concerns, or complaints regarding how we handle your personal data, please reach out to us.
We aim to acknowledge all inquiries within 3 business days and resolve complaints within 21 business days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority responsible for enforcing the PDPA 2010.
We take every complaint seriously and will work with you in good faith to resolve any concerns about your data.
